Privacy & Policy

Our Commitment: Dun & Bradstreet (D&B) Malaysia Sdn Bhd , we are extremely proud of our commitment to protect your privacy. We value your trust in us and assure you that we will use the information we collect only to provide a more personalized shopping experience. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to others. Please read the following policy to understand how your personal information will be treated as you make full use of our many offerings.

Privacy guarantee: D&B promises never to rent, sell, share, barter or in any other way use personally identifiable information collected during your use of our CreditScan Service without your prior permission (save as otherwise disclosed in this Privacy Policy).

Information we collect from you: Your trust and confidence are our highest priority. When you use our services, we collect and store your personal information from you. Our primary goal in doing so is to provide an efficient, smooth and customized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker. In order to use our Credit Scan services, you will need to register at https://www.creditscan.com.my using our online registration form or through our sales person, where you will be required to provide us with certain information, namely your email address, account password, username.

You will not be able to use our Credit Scan services if you do not provide the required information and agree to the Terms of Service and this Privacy Policy when prompted to do so. You will also be given the option to provide other personal information such as your identification number (which is required for refund requests and account related enquiries), gender, birthday, phone number and mailing address.

We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address. If you choose to use Credit Scan Services, we collect information about your buying behavior. If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.

Our Commitment: RiskScreen (or “Portfolio Decisioning Tools”) is designed to allow our Subscribers for listing, monitoring and managing their Customer's and Suppliers' Risks as part of the Due Diligence Process. RiskScreen enables an overall portfolio view of your customers and suppliers that come with Industrial Benchmark and Profile Strength Indicator to quickly identify the group that needs more diversification.

Our use of information collected from you: Registration Data and certain other information about you are subject to this Privacy Policy which is incorporated by reference into and made a part of our Terms of Service. By giving the Registration Data and certain other information about yourself to D&B, you agree and acknowledge that D&B may release such information to third parties as specified in this Privacy Policy, and that you give consent to such disclosure.

Information we collect is used to build features that will make using our service an easier and more personal experience. This includes faster purchase requests, better customer support, improved product offerings and timely notice of new CreditScan services and special offers. We believe these uses allow us to improve our site and better tailor it to meet your needs.

We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services and promotions. We may use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of Credit Scan.

Our Disclosure of your information: We use information in the file we maintain about you, and other information we obtain from your current and past activities on the site, to resolve disputes, troubleshoot problems and enforce the Terms of Service including this Privacy Policy. At times, we may look across multiple users to identify problems or resolve disputes, and in particular on rare occasions we may evaluate your information to look for users using multiple username or aliases.

Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

Further, we can (and you authorize us to) disclose your username, name, street address, city, state, zip code, country, phone number, email, and company as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will remain private.

How do we protect your information?: When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Access or change your personally identifiable information: To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifiable information. If you wish to access, correct or limit the personally identifiable information you have submitted to us, you may update your profile online by logging into your account. I f you have registered your profile at our https://www.creditscan.com.my , your username and password are required in order to access your profile information.

Security: To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and the latest Internet security methods and technologies.

Any changes to our Privacy Policy will be communicated through our website at least 10 days in advance of implementation. Information collected before changes are made will be secured according to the previous Privacy Policy.

Your Consent: By using our CreditScan Service, you consent to the collection and use of your personal information by D&B. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Talk to us: We welcome your questions and comments regarding our Privacy Policy. Please email our customer care support team at [email protected] or click here for a list of contact details for the local customer care support team in your area.